JobBingo Privacy Policy 2026 | How We Use Your Data

We collect the details you give us when you join and play. That includes your name, date of birth, address, email address, phone number and account password. To meet our verification duties we may ask for identity documents, proof of address and proof of how a payment method or funds were sourced. We also record payment details such as the method used and transaction history, along with gameplay activity, deposits, withdrawals and messages you send our support team. Technical data, including your device type, browser and IP address, is collected automatically whenever you visit.

We use your data to run your account and let you play: creating your profile, processing deposits and withdrawals, delivering bonuses you opt into and answering your questions. We also use it to confirm you are 18 or over, to prevent fraud and money laundering, and to support safer gambling by spotting signs of harm. Where you have agreed, or where the law allows, we may send you offers and news about JobBingo. You can switch these messages off at any time in your account settings or by using the unsubscribe option in any email.

Data protection law requires us to have a valid reason for every way we use your information. Most of our processing is necessary to perform our contract with you, such as managing your account and paying out winnings. Much of the rest is required by law, including age and identity checks and anti-money-laundering obligations under UK Gambling Commission rules. Some uses rely on our legitimate interests, for example keeping the platform secure and improving our service. Marketing and certain optional cookies rely on your consent, which you can withdraw whenever you like.

We never sell your personal information. We share it only where needed to run the service or meet legal duties. That includes payment providers handling transactions through methods such as Visa, Mastercard, PayPal, Apple Pay, Paysafecard, Skrill, Neteller and Trustly, plus identity verification and fraud-prevention partners, game and platform suppliers, and technology and customer-support providers acting on our instructions. We also disclose information to regulators, law enforcement and other authorities when we are legally required to, and to GAMSTOP where self-exclusion applies. Each partner is bound by confidentiality and data protection obligations.

We hold personal data only for as long as there is a genuine need. Account and transaction records are generally kept while your account is open and for a period afterwards to satisfy gambling, tax and anti-money-laundering requirements. Identity and verification documents follow the same principle. Once a retention period ends, we delete the information or anonymise it so it can no longer be linked to you. If you close your account, some records must still be preserved for legal reasons, but we will not use them for anything beyond those obligations.

Under UK data protection law you can ask to see the personal data we hold about you, have inaccurate details corrected, and request deletion where we no longer have a lawful reason to keep it. You can also ask us to restrict how we use your data, object to processing based on legitimate interests or direct marketing, and request a portable copy of information you provided. Where we rely on consent, you may withdraw it at any time. We will respond within the legal timeframe, and we may need to confirm your identity first to protect your account.

Protecting your information is built into how we operate. Data travelling between your device and our servers is protected with SSL encryption, and payments are handled through secure processing. Access to personal records is limited to team members who need it for their work, and our verification process helps stop others from misusing your identity. No online service can promise absolute security, so we also encourage you to choose a strong, unique password, keep it private and contact us promptly if you suspect anyone else has accessed your account.

We use cookies and similar tools to keep the site working, remember your preferences, understand how pages are used and, where you agree, measure and personalise marketing. Strictly necessary cookies are always active because the site cannot function properly without them. Others are optional and depend on the choices you make through our cookie banner. For a full breakdown of the cookies we use, what each one does and how to change your settings, please see our separate cookie policy.

If you want to exercise a right, ask a question or raise a concern about how we handle your information, contact our Data Protection team through live chat or the support channels in your account, and mark your request as a privacy matter. We will confirm receipt and aim to resolve it promptly. If you remain unhappy with our response, you have the right to complain to the UK's data protection regulator, the Information Commissioner's Office, and we would welcome the chance to put things right first.

We may update this policy from time to time to reflect changes in the law, our services or the way we handle data. When we make a significant change, we will let you know through the site or by email, and the updated version will carry a revised date. We encourage you to review it occasionally. By continuing to use your account after an update takes effect, you confirm that you have read the current version. Gamble responsibly, only with money you can afford to lose, and 18+ only.